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Safa Scents

Customer Care

Frequently Asked Questions

How long do Safa Scents fragrances last?

Our fragrances are designed to provide a long-lasting scent experience. Our Attar fragrances have an expected longevity of approximately 8–10 hours, and our Eau de Parfum fragrances approximately 6–8 hours, although performance can vary depending on skin type, application and environment.

How long does shipping take?

Orders are dispatched using Royal Mail Tracked 24, with delivery typically expected within approximately 1 working day after dispatch. Tracking information will be provided once your order has been dispatched.

Are Safa Scents fragrances unisex?

Yes. Safa Scents offers fragrances designed to be enjoyed by everyone. While certain fragrances may lean more traditionally masculine or feminine, our collection is created with individuality and personal preference in mind.

What is an Attar?

Attar is a concentrated perfume oil traditionally associated with Arabian and Middle Eastern perfumery. Safa Scents combines this heritage with modern fragrance profiles to create rich, wearable scents.

How should I apply perfume oil?

Apply a small amount to pulse points such as the wrists, neck and behind the ears. A little goes a long way due to the concentrated nature of perfume oils.

Can I return my perfume if I don't like the scent?

Due to the nature of fragrance products, we only accept returns where an item arrives damaged or defective prior to use. Products that have been opened or used cannot be returned.

What happens if my order arrives damaged?

Please contact us as soon as possible with your order number and clear photographs showing the damage. Every product is thoroughly checked before dispatch, and we will assess the issue and provide an appropriate resolution where applicable.

Are products checked before they are shipped?

Yes. Every Safa Scents product is thoroughly inspected and quality-checked before dispatch to ensure it meets our standards and is securely packaged.

Will I receive tracking information?

Yes. Orders are sent using Royal Mail Tracked 24, and tracking information will be provided once your order has been dispatched.

How should I store my fragrance?

For the best possible performance and longevity, store your fragrance in a cool, dry place away from direct sunlight, heat and significant temperature changes.

How much perfume oil should I use?

Because Attars are concentrated, only a small amount is needed. Start with a small application on your pulse points and add more if desired.

What makes Safa Scents different?

Safa Scents brings together Arabian fragrance heritage and contemporary Western luxury, creating sophisticated fragrances inspired by rich traditional ingredients while remaining modern, versatile and easy to wear.