Shipping & Returns

All Safa Scents orders are dispatched using Royal Mail Tracked 24.

Delivery Service

Royal Mail Tracked 24

Estimated Delivery

Approximately 1 working day after dispatch

Orders are carefully packaged to ensure products arrive safely and securely. Customers will receive tracking information once their order has been dispatched.

Due to the nature of fragrance products, returns are only accepted where an item arrives damaged or defective prior to use.

Every Safa Scents product is thoroughly inspected and quality-checked before dispatch to ensure it meets our standards and is securely packaged.

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographic evidence of the damage. We will assess the issue and, where appropriate, arrange a suitable resolution.

For hygiene and product integrity reasons, we cannot accept returns of products that have been opened, used or altered.